Walks Inside Florence is committed to protecting your privacy. The following will describe the personal information we collect through our website www.walksinsideflorence.it and what we do with it. Anyone who visits or uses this site is referred to as “you”, “your” and “user” and Walks Inside Florence is referred to as “us”, “our” or “we”. The Company processes personal data as a Controller as defined by the European Union’s General Data Protection Regulation 679/2016 (GDPR). Accessing Walks Inside Florence’s website constitutes a use of the site and an acceptance to our Privacy Policy. This Privacy Policy applies to all site visitors and the use of the site, including all materials presented herein and all online services provided by Walks Inside Florence, is subject to the Privacy Policy. By using the site or signing up for services, you agree to this Privacy Policy without any modifications and acknowledge reading it. HOW WE USE THE DATA COLLECTED We collect any personal information that you voluntarily provide and this will include your name and email address in order to receive our content and/or purchase travel services. We also collect data from you when you fill out a form, make a booking, or communicate with us via email or on a social media platform. We collect data from you when you use our website. It is possible that we may collect personal data from third parties such as our analytics providers, social networks, or our payment processors. All of your data is stored on a secure server and this may include your IP address, browser type, operating system, geographical location and page views. We may process your name, email and mailing address, telephone and credit card numbers as well as any relevant data related to purchases made on our website. SHARING YOUR PERSONAL DATA Walks Inside Florence may share your information with trusted third parties who support them in running this website as well as third parties who provide services that help run our business. Your personal data will never be shared with any unrelated third parties. We may give your personal information to payment service or administrative providers. Any third parties that we share your data with will keep it secure and respect your privacy according to the law. COOKIES Walks Inside Florence may send cookies and/or other tracking signals to your computer in order to identify your browser. We use cookies to identify when you use our website to store information about your preferences and to analyze the performance of our website. You will have the ability to accept or decline cookies by using your web browser settings. If you disable cookies, some areas of our website may not work properly or at all. DATA SECURITY Walks Inside Florence does it best to protect all data for any unauthorized access, misuse or disclosure. All personal data is stored on a secure server. Your data will be kept confidential and employees and/or contractors will have access to it only when absolutely necessary. You acknowledge that the personal data you voluntarily share could be accessed or tampered with by a third party. You agree that Walks Inside Florence is not responsible for any intercepted/stolen information shared through our website without our knowledge or consent. You will release us from any and all claims arising out of or related to the use of any intercepted/stolen information in any unauthorized manner. You will agree to notify us for any breach of security or unauthorized use of your personal data. DATA RETENTION AND DESTRUCTION Any personal data that we use for any purpose will not be kept for longer than is necessary to fulfill its purpose or to satisfy a legal or accounting purpose. Paper documents will be kept for ten years as is required by law. If your personal information no longer meets this criteria, it will be disposed of in a safe and secure manner. CHANGES TO OUR PRIVACY POLICY You acknowledge and agree that you have read this Privacy Policy and that you will continue to review this Policy to be aware of any changes. Walks Inside Florence reserves the right to update and change our Privacy Policy at any time. If we make any changes to the Policy, we will place a prominent notice on this website. YOUR RIGHTS You have the right to confirmation as to how your personal data is processed and stored as well as the right to withdraw at any time. Your rights also include the right to access, erase, correct, restrict and/or object to our use and processing or your personal information. If you consider our processing to infringe data protection laws, you have the right to lodge a complaint with a supervisory authority. CONTACT INFORMATION Owner and data controller: WALKSINSIDEFLORENCE Guide Turistiche Associate di Barubiani e Valbonesi, Via della Cernaia, 43 - 50129 FIRENZE Owner contact email: info@walksinsideflorence.it Tel: +39 335 526 6496